Legal

Privacy Policy

Your privacy matters to us. This policy explains how Scrolldo CRM collects, uses, and protects information when you use our platform and services.

Last updated: May 16, 2026

1. Introduction

Scrolldo CRM ("Scrolldo", "we", "us", or "our") is operated as part of the Neurasal Technologies ecosystem. This Privacy Policy describes how we handle personal information when you visit our website, request a demo, or use our CRM and workflow services.

By accessing our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly and information generated through your use of our services:

  • Contact details such as name, email, phone number, and company information
  • Account and profile data for authorized users of your Scrolldo instance
  • Business workflow data you configure within the CRM (leads, tasks, pipelines, etc.)
  • Communications with our sales, support, and implementation teams
  • Technical data including IP address, browser type, device information, and usage logs

3. How We Use Your Information

We use collected information to deliver and improve our services:

  • Provide, operate, and maintain your custom CRM environment
  • Respond to demo requests, support inquiries, and implementation needs
  • Send service-related communications and product updates
  • Analyze usage to improve performance, security, and user experience
  • Comply with legal obligations and enforce our Terms of Service

4. Data Sharing & Processors

We do not sell your personal information. We may share data with trusted service providers who assist with hosting, analytics, email delivery, and customer support—only to the extent necessary and under appropriate contractual safeguards.

We may also disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or asset sale with appropriate notice where applicable.

Your data, your control

We design systems so you decide what is collected, how long it is kept, and who can access it within your organization.

Transparent by default

No hidden resale of personal data. Processing is limited to delivering and improving the services you engage us for.

Built for regulated teams

Hybrid and on-premise options support teams with stricter residency, audit, and compliance requirements.

5. Security & Retention

We implement technical and organizational measures designed to protect your data, including access controls, encryption in transit, and environment isolation for hybrid and on-premise deployments where applicable.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or your agreement with us.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability.

To exercise these rights, contact us at the email below. We will respond within a reasonable timeframe in accordance with applicable law.

7. International Transfers

Scrolldo serves clients across MENA, North Africa, and Europe. Where data is transferred across borders, we apply appropriate safeguards consistent with applicable data protection regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions about privacy?

Our team can walk you through how Scrolldo handles data for your specific deployment model.

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