Terms of Service

By accessing or using Scrolldo CRM ("Scrolldo", "the Platform", "we", "us"), you agree to be bound by these Terms of Service and our Privacy Policy. If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree to these terms, you may not use our services.

Scrolldo provides a hybrid, customizable CRM and workflow platform, including implementation, configuration, migration (SafeSync), training, and ongoing support as defined in your commercial agreement or statement of work.

Features, deployment model (cloud, on-premise, or hybrid), and service levels are determined by your specific engagement—not by a fixed public pricing tier.

You are responsible for maintaining the confidentiality of account credentials and for all activity under your account. You agree to:

• Provide accurate registration and billing information
• Use the Platform only for lawful business purposes
• Not attempt to reverse engineer, disrupt, or compromise Platform security
• Not upload malicious code or infringing content
• Comply with applicable laws including data protection regulations in your region

You retain ownership of data you submit to the Platform. You grant Scrolldo a limited license to host, process, and display that data solely to provide and improve the services described in your agreement.

You are responsible for obtaining necessary consents from individuals whose personal data you process through Scrolldo and for configuring the Platform in compliance with your legal obligations.

Fees are based on your tailored proposal covering team size, pipelines, integrations, deployment model, and support scope. Payment terms are specified in your order form or contract.

Unless otherwise agreed, fees are non-refundable except where required by applicable law. We may suspend access for overdue payments after reasonable notice.

Scrolldo and its licensors own all rights in the Platform, documentation, branding, and underlying technology. Custom configurations built for you remain usable under your license; our core platform IP is not transferred.

Feedback you provide may be used to improve our products without obligation to you, unless otherwise agreed in writing.

We strive to maintain reliable service and provide support as defined in your agreement. Scheduled maintenance and force majeure events may affect availability. On-premise and hybrid deployments may have distinct operational responsibilities shared between parties as documented in implementation materials.

The Platform is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Scrolldo shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability for claims arising from these terms or the services shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

Either party may terminate per the commercial agreement. Upon termination, access to the Platform may be disabled and data export or deletion will follow the procedures in your contract and applicable law.

Provisions that by nature should survive termination (including intellectual property, confidentiality, limitation of liability, and governing law) will remain in effect.

These terms are governed by the laws specified in your master services agreement, or otherwise by applicable law in the jurisdiction of the contracting Scrolldo entity. Disputes shall be resolved through good-faith negotiation or the dispute resolution mechanism in your contract.